Market Policy

Market Policy 1. Product Guidelines All products sold at the market must strictly adhere to their respective category by rules put forth by AHS and CFIA. Examples include Dairy-free, Nut-free, Gluten-free, Vegan, Vegetarian, Halal, etc. We also ask that you label all products clearly, including any potential allergens or dietary restrictions, to help customers make informed choices. In addition, all vendors must comply with any relevant health and safety regulations, including those related to food preparation and handling. Your products must follow the guidelines set by the local health authority for gluten-free food items.

2. Table Options Bring your own table, maximum 6 ft in length. Fees for table rentals are outlined in the application form but are not available for outside tent.

3. Outside Tent bylaw: • Tents must have a minimum of 30 lb weights for each leg. • Tents must be fire resistance approved. Thank you for taking the time to read through these instructions. We look forward to seeing you at the market and working together to create a successful and enjoyable event for everyone.

4. Electricity If you require electricity, please let us know in advance. We will do our best to accommodate your needs, but please note that there may be limitations to the number of outlets available. Please bring an extension cord if you request electricity. Single Plug Limit: Each vendor is allowed to use one plug per outlet to ensure fair access to electricity for all participants. Amp and Watt Limit: The amp power drawn must not exceed 15 amps or approximately 1,800 watts. This limit is in place to prioritize the safety of all participants and maintain the integrity of our electrical infrastructure. Note: At this time, electricity is not yet available for outside tents.

5. Insurance Coverage To ensure the safety and well-being of all participants in our market events, we require that all vendors include Lokal as an additional insured on their insurance coverage. This policy applies to all vendors participating in our events, and it is an essential component of our commitment to creating a secure and protected environment for everyone involved. Details on how to add Lokal as an additional insured will be provided upon request or during the vendor sign-up process. This requirement is in place to mitigate potential risks and ensure that our events align with the highest standards of safety and security.

6. Payment Payment can be made via invoice; all payment options will show up on the invoice. Due Date: Payment is due as specified on the invoice, typically 30 days prior to the event start date. Timely payment ensures your participation in our upcoming event and helps us in the seamless Market Policy Page of 1 4 Edit: Aug 1st, 2024 management of event logistics. All commission payments must be received by Lokal via e-transfer no later than 4 business days after the event. Failure to do so will result in fines or blacklisting the brand from future events.

Economic-Friendly Commission-Based Vendors All eco-friendly commission-based vendors must fill out a provided sheet with their starting float, end float, and final card sales before leaving the event. Send a screenshot of the sales summary to lokal.yyc@gmail.com before departing.

Commission Payment Timing and Methods: Commission payments must be received by Lokal via e-transfer no later than 4 business days after the event. Failure to comply will result in fines or blacklisting from future events. E-transfers are accepted to lokal.yyc@gmail.com

Fees for Non-Compliance: • $50: Late payment of commission fees • $200: No-show fee for unattended booths or intentional lack of sales • $1,000: Fine for non-transfer of commission or falsifying sales records • 20%: Monthly interest on unpaid fees As per the application form, we reserve the right to charge your credit card on file for any fees related to non-compliance with our market policies. By submitting your application and participating in our events, you agree to these terms and authorize us to charge your credit card for any applicable fees.

Enforcement We take non-compliance seriously to maintain a fair and efficient market environment for all vendors. Failure to comply with our policies may result in: • Immediate charging of the specified non-compliance fees to your credit card on file. • Potential blacklisting from future events organized by Lokal and its subsidiaries. • Legal action if necessary to recover unpaid fees and enforce compliance.

7. Refund Policy If you are unable to attend the market, we will provide a full refund if we are notified at least 21 days prior to the event. A 50% refund is given if you cancel between the 14-21 day mark prior to the event date. No refunds will be given for cancellations made 14 days or less prior to the event.

8. Late AHS form submission Please submit your AHS/SCA forms on time, fees might apply for late returns. ($15 CAD) Market Policy Page of 2 4 Edit: Aug 1st, 2024

9. Late payment of invoices Late payment will/can result in late payment fees or exclusion from participating in the applied market or future events by Lokal and/or its subsidiaries.

10. Discounted Invoices Not Refundable: Invoices that include any form of discount (early bird, promotional, referral, etc.) are considered final and not eligible for refunds. This policy is explicitly mentioned in discount offers, emails, and promotional materials.

11. Cooking/Frying Prohibition and Use of Chafing Dishes: Cooking or frying of any kind inside market stalls or tents is prohibited unless you have rented one of our designated commercial kitchens. This policy is essential to maintain a safe and organized environment. Use of Chafing Dishes: We allow the use of chafing dishes with pre-warmed food, provided that all Alberta Health Services (AHS) protocols are strictly followed. This ensures the display of hot food items while maintaining health and safety standards. All chafing dish activity must be approved by Lokal before the market.

Cooking 'Inside' Outdoor Tents: Cooking within outdoor tents is strictly regulated. Vendors must follow the specific rules linked below or risk being fined the no-show fee and being blacklisted from future events. We recommend using any open flame outside of your tent. We will provide space behind each tent to give you a minimum of 1 meter clearance from the next vendor. For detailed guidelines, please refer to the provided document. Advisory on Tents and Canopies at Outdoor Special Events.

12. Instagram As part of our commitment to promoting our events and fostering a collaborative community among vendors, we require all participating vendors to share the event poster or 'I'm a vendor' post on their Instagram story leading up to the market date. Failure to fulfill this requirement may result in the vendor's inability to participate in the market, and refunds for the space will not be issued in such cases. We appreciate your cooperation in helping us create visibility and excitement for our events across social media platforms.

13. Health and Safety We take the health and safety of our vendors and customers very seriously. Please ensure that your products are stored and displayed safely, and that you have appropriate hand sanitizing facilities available.

14. Definitions of Disrespectful Behaviour: a) Verbal Abuse: Use of offensive language, slurs, insults, derogatory comments, or any written communication that disrespects or belittles others involved in the market. b) Bullying or Harassment: Intentional and repeated actions, words, or behaviours intended to belittle, intimidate, or humiliate others. c) Discrimination: Unfair treatment based on characteristics such as race, gender, religion, nationality, age, disability, sexual orientation, or any other protected class. d) Threats or Violence: Expressing intent to harm or engage in aggressive behavior towards individuals or property. Market Policy Page of 3 4 Edit: Aug 1st, 2024

15. Acknowledgement of Traditional Land We acknowledge that the events held in Calgary are on the traditional territory of the Blackfoot Confederacy (Siksika, Kainai, Piikani Nations), Tsuut’ina Nation, and Stoney Nakoda (Chiniki, Bearspaw, Wesley Bands) Nations. In Edmonton, we acknowledge the land as the traditional gathering place for many Indigenous Peoples, including the Cree, Blackfoot, Métis, Nakota Sioux, Iroquois, Dene, Ojibway/Saulteaux/Anishinaabe, Inuit, and many others, whose footsteps have marked these lands for centuries. We recognize and respect the histories, languages, and cultures of these peoples, their connection to the land, and their contributions to our community.

16. Non-Bullying and LGBTQ+ Friendly We want to make it clear that we have a zero-tolerance policy for bullying or discrimination of any kind. We are committed to creating a welcoming and inclusive environment for all vendors and customers, regardless of gender, sexual orientation, race, ethnicity, age, religion, ability, or any other characteristic. If you witness or experience any behavior that goes against these values, please notify one of the event organizers immediately.

17. Liability Please note that we are not liable for any damages or losses incurred by vendors, including but not limited to theft, injury, or damage to property. By participating in this event, you agree to assume all risks and responsibilities associated with your participation.

If you have any questions or concerns, please don't hesitate to contact us at lokal.yyc@gmail.com.

Full Name: ________________________________________________________________ Business: _________________________________________________________________ Address: __________________________________________________________________ Signature: _________________________________________________________________ Date: _____________________________________________________________________ Updated Aug 1st, 2024 11:25 AM MST (Addition/Change: Economic Friendly added) Previous versions available upon request Market Policy Page of 4 4 Edit: Aug 1st, 2024