Market Policy

Market Policy

1. Product Guidelines

All products sold at the market must adhere to their respective categories as per AHS and CFIA regulations. Categories include Dairy-free, Nut-free, Gluten-free, Vegan, Vegetarian, Halal, etc. Clearly label all products, including any potential allergens or dietary restrictions, to help customers make informed choices. Vendors must comply with all relevant health and safety regulations, including those related to food preparation and handling. Products must follow local health authority guidelines for gluten-free food items.

2. Table Options

Vendors may bring their own tables, with a maximum length of 6 ft. Fees for table rentals are outlined in the application form.

3. Payment

Payment can be made via invoice, with all options listed on the invoice. Payment is typically due 30 days prior to the event start date. Timely payment ensures your participation in our event and helps us manage logistics seamlessly. Commission payments must be received by Lokal via e-transfer no later than 4 business days after the event. Failure to comply will result in fines or blacklisting from future events.

Fees for Non-Compliance:

  • $50: Late payment of commission fees
  • $200: No-show fee for unattended booths or intentional lack of sales
  • $1,000: Fine for non-transfer of commission or falsifying sales records
  • 20%: Monthly interest on unpaid fees

4. Refund Policy

No refunds, unless the organizer has to cancel the event.

5. Electricity

Request electricity in advance. Availability is limited. Bring an extension cord if electricity is requested. Each vendor is allowed one plug per outlet, and power must not exceed 15 amps or 1,800 watts.

6. Health and Safety

Ensure products are stored and displayed safely. Provide appropriate hand sanitizing facilities.

7. Definitions of Disrespectful Behaviour

  • Verbal Abuse: Use of offensive language, slurs, insults, derogatory comments, or any written communication that disrespects or belittles others.
  • Bullying or Harassment: Intentional and repeated actions, words, or behaviors intended to belittle, intimidate, or humiliate others.
  • Discrimination: Unfair treatment based on race, gender, religion, nationality, age, disability, sexual orientation, or any other protected class.
  • Threats or Violence: Expressing intent to harm or engage in aggressive behavior towards individuals or property.

8. Acknowledgement of Traditional Land

We acknowledge that events in Calgary are on the traditional territory of the Blackfoot Confederacy (Siksika, Kainai, Piikani Nations), Tsuut’ina Nation, and Stoney Nakoda (Chiniki, Bearspaw, Wesley Bands) Nations. In Edmonton, we acknowledge the land as the traditional gathering place for many Indigenous Peoples, including the Cree, Blackfoot, Métis, Nakota Sioux, Iroquois, Dene, Ojibway/Saulteaux/Anishinaabe, Inuit, and many others. We recognize and respect their histories, languages, cultures, connection to the land, and contributions to our community.

9. Non-Bullying and LGBTQ+ Friendly

We have a zero-tolerance policy for bullying or discrimination. We are committed to creating an inclusive environment for all vendors and customers. Report any behavior contrary to these values to event organizers immediately.

10. Liability

We are not liable for any damages or losses incurred by vendors, including theft, injury, or property damage. By participating, you assume all risks and responsibilities associated with your participation.

11. Insurance Coverage

All vendors must include Lokal as an additional insured on their insurance coverage. This policy ensures safety and well-being for all participants. Details on adding Lokal as an additional insured will be provided upon request or during vendor sign-up.

12. Late AHS Form Submission

Submit AHS/SCA forms on time. Late submissions incur a $15 CAD fee.

13. Late Payment of Invoices

Late payments may result in additional fees or exclusion from future events.

14. Discounted Invoices Not Refundable

Invoices with discounts (early bird, promotional, referral, etc.) are final and not eligible for refunds. This policy is stated in discount offers, emails, and promotional materials.

15. Cooking/Frying Prohibition and Use of Chafing Dishes

Cooking or frying inside market stalls or tents is prohibited unless using designated commercial kitchens. Chafing dishes with pre-warmed food are allowed if AHS protocols are followed. Cooking is only allowed inside tents outside of the hall. Follow all guidelines regarding cooking inside tents, including maintaining a 1-meter clearance for all open flames from any tent, and ensuring all tents are properly weighted down.

16. Instagram

Participating vendors must share the event poster or 'I'm a vendor' post on their Instagram story before the market date. Failure to comply may result in disqualification from the market, with no refunds issued.

17. Economic-Friendly Commission-Based Vendors

All eco-friendly commission-based vendors must fill out a provided sheet with their starting float, end float, and final card sales before leaving the event. Send a screenshot of the sales summary to lokal.yyc@gmail.com before departing.

18. Economic-Friendly Booth Payment Structure

Introducing a New Booth Payment Structure:

  • Inside Community Hall (Tables Not Included):
    • Booth Fee: $50 upfront
    • Commission: 15% on sales
    • Booth Size: 7 ft wide by 5 ft deep
    • Table Rental: $15 each (limited quantity)
    • Features: Ideal for businesses that do not require cooking facilities.
  • Outdoor Market Tent (Sept 15th and Oct 12th):
    • Booth Fee: $45 upfront
    • Commission: 12% on sales
    • Features: Suitable for vendors who cook on-site. Bring your own 10x10 fire-resistant tent.
  • Premium Inside Kitchen Space:
    • Booth Fee: $75 upfront
    • Commission: 20% on sales
    • Features: Access to a versatile kitchen near the seating area.
  • Existing Booth Fee Option:
    • Flat Fee: $210

General Guidelines:

  • Credit Card on File: Required for incidentals and compliance with market rules.
  • Fees for Non-Compliance:
    • $50: Late payment of commission fees
    • $200: No-show fee for unattended booths or intentional lack of sales
    • $1,000: Fine for non-transfer of commission or falsifying sales records
    • 20%: Monthly interest on unpaid fees

Benefits:

  • Transition to New Model: Contact us to switch from the flat fee arrangement to the new commission-based model for upcoming markets. This new payment structure is currently only available in Calgary.

We believe these options provide a fair and supportive environment for all vendors, helping each thrive regardless of their financial situation. We look forward to a successful market season with you!

Thank you for reading through these instructions. For questions or concerns, contact us at lokal.yyc@gmail.com.

Updated October 1st, 2024 12:30 PM MST (Addition/Change: Refunds)
Previous versions available upon request.